In the case of telephone interpreting, the individual in need of the interpreting service and his client are usually present in the same room, while the interpreter is connected to them via telephone. Telephone interpreting is cost-effective, eco-friendly and fits well in situations where, for example, you want to protect the health of all participants.
What are the benefits of telephone interpreting?
There are many advantages of telephone interpreting.
You avoid travel costs and the interpreter’s working time is used more efficiently.
You reduce the negative environmental impact of the interpreter’s travel.
The risk of biased interpreting or the escalation of a heated situation is reduced.
You have access to a wider range of interpreters. This is especially true when you need an interpreter promptly, when the availability is limited.
It is a good option when an interpreter with special skills is not available at your location.
Telephone interpreting is cost-effective and eco-friendly.
What should I consider when hiring a telephone interpreter?
Make sure that you, your discussion partner and the telephone are positioned forming a triangle. The telephone should be located at the tip of the triangle and you and the person you are talking to should sit opposite each other in order to be able to make eye contact during the call. Speak clearly and remember to pause so that the interpreter does not have to translate too much information in one passage.